Funnel Experiment

Setup: drop balls through a funnel, hit target

Despite good intentions to fix a system and move it closer to the target of the process, manipulations only made outcomes worse over time. All systems have a certain level of inherent variability. Attempting to adjust a stable process will make things worse.

Do not tamper.

Notes mentioning this note

MBO ignores processes
[[Deming]] in point 11b of his [[14 Points for Management]] directly opposes [[Drucker]] who first popularized Management by objectives in...
MBO ignores processes
[[Deming]] in point 11b of his [[14 Points for Management]] directly opposes [[Drucker]] who first popularized Management by objectives in...

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